Roofers in Newcastle upon Tyne & 25 miles around

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Roof Problem Finder

Roof Problem Finder

Pick what you can see, tell us how urgent it is and send it to us with your details. It takes about a minute.

This helps you describe the problem and send it to us – it isn’t a diagnosis. Please don’t climb onto your roof; look from the ground, a window or the loft hatch.

1 What is happening with your roof?
2 How urgent is it?

Water coming in now? Calling is quickest: 0330 223 7665 (24/7). Move valuables, put a bucket under drips and switch off electrics near the leak if it is safe to do so.

3. Your details

We’ll use your answers above to understand the problem before we get in touch.

1 Your details – takes about a minute
How should we contact you? required

Give at least a phone number or an email address.

For example: “Water dripping into the back bedroom after heavy rain” or “Looking to replace the felt roof on our kitchen extension”.

2 Add photos & more detail (optional)

Up to 5 photos, JPG, PNG or WebP, 10 MB each. Photos taken safely from the ground or a window are ideal – please don’t climb onto the roof.

Parking, rear lane access, conservation area, best times to visit…

You’ll see a confirmation straight away (and by email if you gave one). We then get in touch the way you chose to talk it through – quotes are free and there’s no obligation.

Read more about common roof problems